SHIPPING

Local Orders

For purchases of SGD100 and above, delivery within Singapore will be FREE of charge via Registered Mail. Please allow 4 - 7 working days for delivery.

For purchases less than SGD100, mode of delivery will be via Registered Mail, available at a flat rate of SGD5.00 island wide. Please allow for 4 - 7 working days for delivery.

International Orders

Order Tracking: You can access tracking information by logging into your account.

Delivery options: Orders will be delivered by DHL.

Delivery rates: The automated Service will calculate all delivery rates based on weight and dimensions of you order. Any unusual gift set, and items with special packaging may incur additional fees. All orders will be delivered only to a physical address during regular business hours. It can be delivered to a place of business or residence. Some collectible, rare, allocated or discontinued items cannot be replaced if an accident should happen.

Delivery: Any delivery date specified for delivery of the Products is approximate only. We shall not be liable for any delay in the delivery of the Products. We are not responsible for late delivery by the courier company. If You fail to take delivery of the Products or fail to give us adequate delivery instructions then, without prejudice to any other right or remedy available to us we may store the Products until actual delivery and charge you for the reasonable costs (including insurance) of storage.

Insurance and Returns: Under the terms of law, a courier, express company or common carrier are liable to a recipient for the all damages and loses occurred during the transportation. Liquor Barn and its Principals cannot be responsible for any courier, express company or common carrier misconduct, non-delivery, loss, etc. It is highly recommended to insure your shipment. This insurance is available at checkout point. Principal will pack your order only in certified and approved by carriers’ package to prevent breakage. If you added protection at checkout, then your order is covered. Please closely inspect the package upon delivery before you accept it. The clear evidence of any damage occurred before delivery, but not after delivery takes place will be required. Please notify delivery person of any damage and require him/her to document evidence of damage. To the extent permitted by law, unfortunately we are unable to provide a refund or exchange in respect of any Product ordered without clear evidence that the product was damaged during the transit. You agree to take all the risks of your package is damaged, not delivered, stolen, etc. if you decline to insure your order.

Return Policy

Please note that we only accept returns and exchanges of items based on the following requirements:

For returns to be valid, items purchased must be mailed back within 7 days of receipt (14 days for international customers). All additional shipping fees must be paid by the customers.

Returns and exchange are allowed, providing that all items to be returned are in good condition with its original tag still intact. Due to hygiene reasons, reusable masks are not exchangeable.

Return of sale items are not allowed and all items purchased via our online store, can only be returned online.

Note: All returns are final.

ActiveCool Fashion Private Limited have the right to decline returns if above requirements are not met.